The offer and sale of products on our website ("tendeevolution.it") are governed by the following General Conditions of Sale.
The products purchased on tendeevolution.it are sold directly by tendeevolution
Registered office
BCP OF MAXIMUM COURSE
Via Enrico Mattei 4
91029 Santa Ninfa (TP)
Tax code and VAT number: CRSMSM95P08F061A - IT02859310811
TEL. 334/5026558
Email: info@tendeevolution.it
In compliance with national and international regulations governing electronic commerce, our goal is to allow consumers - potentially all over the world - to purchase furniture items online.
Given that
The Customer declares and guarantees:
to be of legal age; that the data provided by the same for the execution of the Contract are correct and truthful; that, each time he/she proceeds to a purchase, he/she has read the Privacy Policy, the Cookie Policy, the Shipping and Returns Policy and the General Conditions of Sale, specified below, accepting them.
The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree no. 206 of 6 September 2005 on the Consumer Code, with specific reference to the legislation on distance contracts and by Legislative Decree no. 70 of 9 April 2003 on certain aspects concerning electronic commerce.
The following General Conditions of Sale may be modified by Tendeevolution, without prior notice, also in consideration of any regulatory changes.
Any new General Conditions of Sale will be valid from the date of publication on tendeevolution.it and will be applied to sales concluded after the new disclosure.
The following General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than Tendeevolution who may be present on the tendeevolution.it website via links, banners or other hypertext connections.
Orders
The conditions of sale in force are considered expressly accepted by the Customer at the very moment in which the latter completes, following the relevant instructions, the order form in electronic format and transmits it electronically to Tendeevolution.
Failure to provide or incorrect provision of data necessarily entails the impossibility of fulfilling the obligations arising from the sales contract that may have been concluded.
The order, only if filled out in all its parts and if accepted, will be archived in the Tendeevolution database for the period of time necessary for processing and in any case within the terms of the law.
Since an order form may contain products of different kinds, the delivery times of the individual products that make up the same order may be different, as indicated on the individual products.
For this reason, without prejudice to what is agreed below in the Right of Withdrawal clause, the Customer undertakes to accept any delivery at different times, renouncing the right to request compensation and/or indemnity of any kind.
Tendeevolution undertakes, in accordance with the provisions of the law, to promptly inform the Customer of any unavailability of the ordered product and jointly, without prejudice to what is agreed below in the Right of Withdrawal clause, also undertakes to propose reasonable alternative solutions to the Customer.
Tendeevolution will send the Customer, by email, an order summary (ORDER DETAILS) for all products purchased.
The Order Summary will contain information relating to the products purchased, including unit and total price, payment method and expected shipping costs.
Prices
The prices shown for each item put on sale by Tendeevolution on the site are expressed in Euros and are intended for the public including VAT and packaging, excluding shipping costs. Tendeevolution reserves the right to change the prices indicated on the pages of its site without prior notice.
In the event of price increases occurring after the acquisition of orders not yet fulfilled, Tendeevolution will still apply the prices in effect on the site at the time of the order.
Payments
All orders are considered to be acquired upon perfected payment.
Payments always include shipping costs.
Tendeevolution accepts payments with PAYPAL ACCOUNT, with CREDIT CARDS (VISA, MASTERCARD, VISA ELECTRON, MAESTRO, V-PAY, AMERICAN EXPRESS, JCB, UPI) on a secure circuit, and via Advance Bank Transfer.
In case of payment made by ADVANCE BANK TRANSFER, to be made in favor of Tendeevolution. - Iban: IT65A0895281950000000006509 indicating in the reason for payment the number and holder of the order, the goods will be processed only after the administrative confirmation of the payment. After 10 days from the order, if the ADVANCE BANK TRANSFER has not yet been made, the order is automatically cancelled.
In case of payment by CREDIT CARD, the financial information (for example the credit/debit card number or its expiration date) will be forwarded, via encrypted protocol, to the secure circuits and Paypal that provide the relevant remote electronic payment services, without third parties being able to access them in any way.
Furthermore, this information will never be known to Tendeevolution.
In the event that refund operations are necessary resulting from the return of products following the exercise of the right of withdrawal, Tendeevolution will implement the procedures necessary for the successful completion of the refund through the associated banking circuits.
Tendeevolution will issue all tax documents together with the delivered goods.
Deliveries and shipping costs
Italy
Attention: Upon delivery of the products, the Customer is required to check:
* that the number of packages corresponds to the transport document
* that the packaging is intact, undamaged, and with intact sealing seals
Any damage to the packaging and/or the product, or any discrepancy in the number of packages, must be immediately reported by writing a specific reason for the return/non-acceptance on the delivery document of the product to be returned to the courier.
Once the package has been opened, any problems regarding the physical integrity of the items ordered must be communicated to Tendeevolution Customer Service via email to info@tendeevolution.it or by telephone at 3345026558.
Delivery times: within 48/72 working hours, delivery to the ground floor at the address specified during the order.
Complaints and returns
Tendeevolution is available to acknowledge any type of problem encountered upon receipt of the goods (defective items or items that do not meet expectations)
How to use
Tendeevolution declines all responsibility in case of improper use of the products offered for sale. Tendeevolution cannot be held responsible for any damages, direct or indirect, suffered by the Customer for incorrect or improper use of the product.
Right of Withdrawal
Pursuant to art. 52 of Legislative Decree 005, as amended by Legislative Decree 1/2014, the Customer may withdraw from the purchase contract for any reason within 14 (fourteen) days from the date of receipt of the products.
According to Article 59 of the Consumer Code, the “supply of goods made to measure or clearly personalized” is an exception.
The right of withdrawal will be fully taken care of by the Company if the product presents qualitative discrepancies or production defects.
NOTE: If the return is requested for other reasons, the Customer must send the products back at HIS OWN EXPENSE to Tendeevolution within 14 (fourteen) days of receiving the goods. Customer Service will communicate to the Customer the destination address for the returned goods.
ATTENTION: The goods must be returned intact, complete with all their parts, and in the original packaging, without any signs of wear or dirt or incorrect or improper use of the product, during the period of possession of the same by the Customer, in full compliance with the conditions set out below:
Privacy
The Personal Data collected with the forwarding of the Order will be processed by Tendeevolution for the sole purpose of satisfying the express requests of the Customer, in compliance with Legislative Decree 196/2003 and the privacy information present on the site.
Copyright
Brands, logos and other distinctive signs present on the site belong to their respective owners. Therefore, the use of brands, logos and other distinctive signs is PROHIBITED, including reproduction on other websites by unauthorized third parties. The contents of the site are protected by copyright (texts, images and graphics).